A powerful technique for improving franchisee engagement, profitability and brand alignment.
We are passionate about creating higher performing franchise networks and we do that by building and optimizing Franchise Peer Performance Group (FPPG) Programs.
FPPGs are small groups of franchisees who focus on solutions instead of problems, turn goals into accomplishments and hold each other accountable to drive new levels of success! These groups lead to increased franchisee engagement, profitability and brand alignment.
"Performance Groups are one of the most powerful strategies I have seen for improving franchisee performance. If you are a franchisor looking to support your franchisees, or a high performing franchisee looking for the next thing to help you improve, I strongly suggest you check this out."
-Greg Nathan, Business Psychologist & Franchise Relationships global expert
Our FPPG program is unique because we have been on both sides of franchising and developed our services using research, feedback and our experiences in order to drive results! We purposefully integrate accountability, business acumen skills, leadership development and strengthening franchise relationships for a well-rounded personal and professional growth experience. Our services include program development, facilitator training/ongoing coaching, intentional group member selection, and ongoing program management with success measurements.
A structured program and trained facilitators drive behavioral and organizational change throughout the network.
The most successful franchisors prioritize innovative, strategic solutions to enable network growth and profitability. In fact, you probably have a firehose of new solutions and updates to benefit franchisees right now.
We continuously hear from dedicated franchise organizations that something is missing to drive network engagement and skill-building that will lead to a better understanding, adoption and implementation of new solutions for success.
Franchise peer performance groups can be the catalyst for change! They provide the opportunity for franchisees to prioritize a focus with a dedicated group of high performers in your network to listen, learn, develop and grow themselves and their businesses.
"If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time."
-Patrick Lencioni, Founder of The Table Group, Acclaimed Author
FPPGs are intentionally organized, small groups of franchisees within your organization who are led by trained facilitators. Groups focus on solutions, goals and accountability while advancing skills in leadership development and business acumen to drive new levels of success!
Performance groups have been around for hundreds of years. Many people have credited their success, growth and fortune to performance groups. Why? Because when the right people are combined to focus on solutions rather than problems, share smart ideas, learn from one another and hold each other accountable, then each person can develop into their best self.
FACs and Roundtables are valuable tools but used for a different purpose.
Do your FACs or Roundtables:
- Drive consistent, sustainable, network-wide growth?
- Impact unit-level profitability?
- Build cultures of accountability and high-performance?
FPPGs lead to many organizational and individual benefits, which include:
(Gardner, 2020; Garmy et al., 2019; Paetow et al., 2018)
Group members say peer groups "allow a safe place to engage in conversations in confidence," "contributed to personal and professional development," and "provide quality time for reflection as well as the opportunity to learn from others."
Research shows that people in peer performance groups establish and accomplish more goals due to accountability, learn from personal reflection, problem solve roadblocks,
and experience an increase in self-confidence.
People have joined peer performance groups for hundreds of years. Some of the most innovative, creative ideas have come from these groups. When you provide structure to the right collection of high performers, then individuals elevate to new levels of personal success.
Check out these famous historical peer groups but remember that modern times include diversity to elevate thoughts and ideas even more!
This literary group in Oxford, England included members such as J.R.R. Tolkien, C.S. Lewis and Charles Williams. They met weekly to read their latest works aloud and hear criticism about their writing from other members.
Walt Disney assembled this group of talented animators to share talent, ambition and ideas. Members of this group are known for some of the most iconic Disney works ever produced.
Franklin Roosevelt assembled a group of close advisers to provide peer feedback and stimulating discussion. It is said that the group helped to prevent the US from experiencing another great depression.
Women's Clubs began as a social and literary gathering but grew into a source of reform for various issues. The Friday Morning Club was founded in 1891 and grew membership to over 1,800 women by the 1920s. The group gained a reputation as a "politically-active powerhouse for community and social advancement of women." (Library of Congress)
It's believed that The Vagabonds formed during a road trip by a group of inventors including Thomas Edison, Henry Ford, John Burroughs and Harvey Firestone.
This groups original members were entrepreneurial craftsmen, including Benjamin Franklin. The goal was said to embody a spirit of inquiry, mutual improvement and philosophical debate. Franklin credit's the group for ideas such as volunteer fire-fighter clubs, night watchmen, along with public libraries and hospitals.